It’s been a long time since I have written the previous post, actually I have been busy with my semesters. Exams, exams and more exams that’s what was going on since last two months.
Coming to the point I have started another tumble-blog and will be posting on it starting today.
It’s called Baked on iPhone. Ya, you read that right…Recently I got myself an iPhone 4 and I am completely in love with it. It’s 5MP camera and that’s where the story begins…The whole blog will be based on the snaps that I take with it.
You may ask, why do I need to create a separate blog, services like Instagram does the same job efficiently, but I don’t want the photos that I’ll take should be limited to other iPhone owners and my twitter followers and I will also not be posting images only from Instagram, it can be from Camera+ etc…
I love photography and without a DSLR this photography thing looks kiddish, but still the iPhone lets me fulfill my hunger. So, bookmark this blog and I promise I will be updating atleast once every week, till then happy photo-snapping!!
Update:
I have stopped updating Baked on iPhone
After lot of hesitation and doubts about purchasing Apple TV and that too for a guy who lives in India where Apple TV is mostly paralyzed, I gave a last thought about it and decided to get one.
As usual Apple TV was not available in India, so I needed to find out a way to get it from US and for your information I don’t have any uncle or brother living in US, so now the only way to get one is via online sites those offering to ship US products to India. And first that came in my mind was 20North. And I was thinking to buy something from that site long ago and got a perfect excuse also. So, I searched for Apple TV, found one but it was selling for twice the US price, hesitated but at the end ordered one.
Now waiting period started, after 3 days I asked them about the status of my order and they replied that
Dear Samrat,
We are writing to inform you that the merchant has shipped your product to our warehouse in the US , However, it take 21 working days for delivery.
So, I thought by January 10th or 12th I will get my order shipped to me. On January 3rd, I asked them to provide me a tracking code, they replied by saying that
Hello Samrat,
Thank you for writing in.
Your Order ID : 988433424900 is being shipped out of the US this week.
Once in local transit, you will receive a local tracking ID.
I was little disappointed that they haven’t yet shipped my order but I was ok later realizing I have been provided a time frame of 21 days. Again after few exchange of mails, they sent me another shocking news on January 8
Hi, Samrat,
Thank you for writing in to 20North.
I have included a status for your order with 20North as below:
Order ID : 988433424900
[B001FA1NK0 Apple TV MC572LL/A (2010)]
Status: This order has not yet been dispatched from the US and is now
estimated to leave by next weekend.
I was angry by that time and requested them to cancel my order and refund me back, but they said I can do so only after January 16(where 21 working days end)
Hi, Samrat,
Thank you for writing back.
The delivery time is 21 business days (excluding Saturdays and Sundays), if the item does not reach you by the 16/01/11 then we will surely cancel and refund the full amount paid. Please note that if you cancel before that time, you will not get a full refund as per our cancellation policy.
Please write back for further clarifications.
Then I mailed them the following reply
Hello,
You guys even know that my order is not going to be in front of my door by 16/1/2011 as it is still not shipped from US. So why don’t you guys refund me my money back and I try looking it somewhere else. I am completely dissatisfied by your service and false promises, just give me my money back. You guys don’t mean business.
Then I also got confirmation about my cancellation
Hi, Samrat,
Thank you for writing in.
Your Order ID : 988433424900 has been sent for a cancellation and 100% refund via Paypal. I will confirm when the same has been affected.
Please write back with your confirmation or for any clarifications.
But, after a day Charmaine from 20North called me and apologized and requested me to wait till next week and promised me that my order will be in front of my door step, I some how agreed.
Then on January 17th I recieved the following mail
Hi, Samrat,
Thank you for writing in to 20North Customer Support! I have good news!
Your Order ID : 988433424900 has cleared customs and is being dispatched to our 20North office tomorrow. The reason we are having it redirected here is because there are delays with Aramex delivering to Orrisa. So, I do not want your order delayed any further, we will receive it here in 20North and then send it via another courier.
Your Kingmiles and your will be credited once the order has been delivered.
Please write back with any concerns.
I said ok that’s fine, they are really trying hard to get me my order as soon as possible, but to my horror those stupid people at 20North shipped my order via Aramex.
On January 19, they mailed me stating that
Hi, Samrat,
Thank you for writing back.
Please understand that it is not just one item or one courierconsignment it is 100s. However, your order has been dispatched viaAramex AWB# 6212659095 on 18/01/2011. You can track the same on www.aramex.com, however, since it was just picked up the data may notbe updated as yet.Please write back with any queries.
I was surprised and annoyed that they are shipping via Aramex, then what’s the point shipping it to 20North office why they didn’t directly shipped that to me. When I mailed them for explanation to the above, they said if Aramex will delay my order they will call back the order by tomorrow. I knew they are playing with me, I had nothing to do just wait and watch there drama.
After 4 days, my order was stuck in Kolkata and was not moving and again after malling them back, they said they are looking on that. But my order got delayed by 8 more days by Aramex and they again called the order back to their Chennai office. I wanted to call them and say something nasty but I tried my best to avoid telephonic conversation and keep everything in written.I got another mail from them on February 1
Hi, Samrat,
I have escalated this issue to the concerned department to expedite the delivery and will write back to you either today or tomorrow.
I am very sorry for all the distress you have been through on this order.
Then on February 3rd I got a call from same Charmaine from 20North, she said that my order is lost in transition!! This was the last thing I expected to hear from them. I controlled and calmed down myself. They said they will be refunding me my money back on Monday(7th February).
Summary
20North is the worst online online retailer I have came across, they simply don’t mean business they are better known for harassing people and giving false promises. Just do a simple Google search “20North review” and you will get the idea. I haven’t yet received my refund back and hope will get by Monday.
Update:
Received the refund on 9th February and that overs my relationship with 20North.
